What to include in the T&C document
Generally speaking, T&C often addresses these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.
Website Terms & Conditions
Effective Date: 4th July 2025
Welcome to The Cove Counselling and Wellbeing website. By using this website, you agree to the following terms and conditions. If you do not agree, please do not use this Site.
1. About Us: This website is operated by:
The Cove Counselling and Wellbeing, 468 Shore Road, Newtownabbey, BT37 0AB
Email: info@thecovecw.org.uk
Regulated by: BACP
Membership number: 397827
2. Use of Website
This website is for general information about counselling and wellbeing services provided by The Cove Counselling and Wellbeing and to allow potential clients to make enquiries.
You agree not to use this Site:
•For any unlawful purpose
•To upload or transmit any malicious software or harmful content
•To collect data or attempt to gain unauthorised access to any part of the Site or its users.
3. Enquiry Form and Communication:
By submitting an enquiry through our contact form, you consent to us using your data to respond to your request. This does not form a therapeutic relationship. No counselling or psychological advice is provided via the website or enquiry form. All sessions or services are arranged separately and governed by a Client Agreement.
4. Intellectual Property
All content on this website is the property of The Cove Counselling and Wellbeing and is protected by copyright and intellectual property laws.You may not reproduce, distribute, or modify any content without our written consent.
5. Limitation of Liability:
The information provided on this website is for general information only and does not constitute clinical advice or treatment. We make every effort to keep information up to date, but do not guarantee its accuracy or suitability.We accept no liability for:
•Any loss or damage arising from your use of the website
•Technical issues or downtime
•Any links to third-party websites – which are accessed at your own risk
6. Privacy & Data Protection:
Any personal data collected through this website is handled in accordance with UK GDPR and our Privacy Policy. Please read it carefully.
7. Cookies:
This website may use cookies to enhance functionality and gather basic analytics. By using the website, you consent to the use of cookies unless you change your browser settings.
8. Governing Law:
These terms are governed by and construed in accordance with the laws of N. Ireland, UK. Any disputes arising shall be subject to the exclusive jurisdiction of the N.Ireland courts.
9. Changes to These Terms:
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us:
If you have any questions about these Terms, please contact:
​
The Cove Counselling and Wellbeing
Email: info@thecovecw.org.uk
Address: 468 Shore Road, Newtownabbey, BT37 0AB